Frequently asked questions
How do I make a deposit?
To add funds on your account is very simple! Click on the “Deposit” button on top of the page (above the shark).
Our system will now generate a unique deposit address and a QR code available for 360 minutes.
Please send the amount you would like to add to your account via your wallet to the address displayed in the specified time frame.Failing to respect our terms will forfeit your deposit.
As soon as your transfer is visible the amount will be instantly added on your account balance. Bitcoin deposits will be added as soon as they reach 1 confirmation in the blockchain network.
How can i make a withdrawal? (cashout)
You can withdraw funds from your account at any time!
Just click on the “withdraw” menu on top of the page (above the shark). Enter the bitcoin address where you like to receive our transfer and let us know the amount you like to withdraw.
In general all withdrawal request are made instantly! You will receive an email notification for your submitted withdrawal request.
What happens if I lose the internet connection during a game?
Our system records ever game/game play at any given moment! If you would lose your internet connection just login again
and you can continue your game at the very same position (row). The game only ends in the moment you click on “take”
to add a “profit” on your balance our your lost the game and “TRY AGAIN!” is displayed.
Is it allowed to have more then one account?
No! It’s strictly forbidden to create or use more then one account on SHARKOIN.
Unfortunately there are always attempts from users to manipulate our game or to cheat.
This measure helps us to protect our system from such behavior.
Can I use proxy or VPN services to play anonymously on SHARKOIN?
No! It’s strictly forbidden to use any VPN software or tool.
We need to be able to detect your IP & location.